It’s no surprise to our team that digital-first companies continue to disrupt traditional markets, create new segments, and innovate faster than their peers—even in today’s unprecedented business environment. How do they do this? By putting the customer at the heart of everything they do. From product development to their marketing campaigns to customer support and […]
This is an unusual message for me to write. Business leaders are most often advised to stay away from certain topics. Conventional wisdom has always been: Don’t talk about politics, race, religion, or gender. These are “third rail” topics, as no matter what you say, it’s never enough or never the right balance. Some people […]
Times are drastically changing. As the tragic toll of COVID-19 grows daily, the pandemic is upending how people live and work around the world. At Optimizely, our hearts go out to all those who have fallen ill to the virus and to their families, and to the brave healthcare workers on the front lines. Our […]
