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Optimizely and Contentsquare Partner to Help Brands Elevate their Experimentation Strategy

Optimizely and Contentsquare are announcing a new partnership to help brands achieve a virtuous cycle of experimentation — from figuring out the most impactful testing to optimizing experiences in real-time for continued performance success. This partnership brings together Contentsquare’s unique customer behavior insights with Optimizely’s progressive delivery and experimentation capabilities. Combined, the two platforms empower […]

All the Product Announcements from Opticon20

All the Product Announcements from Opticon20

Opticon20, the leading progress delivery and experimentation conference, kicked off virtually today. This year’s keynote, hosted by Claire Vo, Optimizely’s Chief Product Officer, focused on how companies are adapting their digital strategies rapidly in response to COVID. Claire emphasizes the importance of proactively building and testing experiences that help serve your customers. By doubling down […]

Elevating Customer Support with Optimizely Operations Experimentation for Salesforce

Elevating Customer Support with Optimizely Operations Experimentation for Salesforce

From chatbots and call centers to interactive voice response and social media, customer support teams are on the frontline of every brand. They play a pivotal role in delighting customers post purchase, while also mitigating negative interactions that can have long-term impact on the business. In fact, U.S. companies lose an estimated $62 billion each […]

Optimizely Integrates with Amazon Personalize to Combine Powerful Machine Learning with Experimentation

Optimizely Integrates with Amazon Personalize to Combine Powerful Machine Learning with Experimentation

Determining the best customer experience can be challenging. Teams have often relied on surveys, focus groups, and analytics to determine what customers want and then build based on that understanding. Machine learning can be used to help deliver content intelligence and more relevant content but tuning those models can be time-consuming and require a lot […]

Optimizely’s Hack Reactor Scholarship and Internship Program Is Back

For the fifth year, Optimizely is launching I/Own It, which is a boot camp scholarship and internship program. We partner with Galvanize each year to provide a path for individuals who are underrepresented in tech, and who have no professional technical experience, to begin a career in software engineering. Optimizely’s I/Own It program was established […]

The Next Phase of Our Journey Starts Today

The Next Phase of Our Journey Starts Today

It’s no surprise to our team that digital-first companies continue to disrupt traditional markets, create new segments, and innovate faster than their peers—even in today’s unprecedented business environment. How do they do this? By putting the customer at the heart of everything they do. From product development to their marketing campaigns to customer support and […]

Your Guide to Opticon20, a Free Virtual Conference

Your Guide to Opticon20, a Free Virtual Conference

It’s that time of year again, Opticon season! If you’ve been to our annual conference before, you’ve taken away frameworks and inspiration to transform your work and drive impact with progressive delivery and experimentation. This year, Opticon is going virtual. That means on September 16th, 2020, you can soak up knowledge from leaders at GitHub, AWS, CNN, AMC, […]