B2B case studies and best practices for using A/B testing and conversion rate optimization to increase leads, drive expansion, and reduce churn for your B2B business.

5 Onboarding Techniques to Convert Trials into Paying Customers

convert free trials to paying customer

If the sign-up rate for your product’s free trial is high, then you’re doing something right. It’s a great sign if people are willing to take time and give up some information to try out your software for a few weeks.

But are they really trying it? Are they making full use of the trial or just taking a quick glance and disappearing?

Benchmark data says 80% of your free trial users are doing just that — fading away never to become a paying customer.

The truth is that turning free trial users into paying customers is just as important as getting people to try your product. These are five examples of email marketing and A/B testing strategies that can improve your company’s free trial to paying customer conversion rates.

Optimizing Content: How Kevy Writes More Without Writing Worse

Workspace station

Brooke Beach has a challenge common amongst many: producing a lot of content with limited resources without sacrificing quality.

Sound familiar?

Her marketing team has come up with a system that combines data from website analytics, marketing automation, and live chat to help create the right content for the right audiences. Intrigued as to how live chat contributes to this optimization equation, I talked to Brooke about how they go about it, and the impact it’s had on the business.

How To A/B Test Price When You Have A Sales Team

bigstock-Half-price-save-promotional-s-34234742 (1)

One key element of an experience to A/B test is price. Steven Sinofsky, a board member at Andreessen Horowitz recently wrote that, “Nothing is more critical to a software-as-a-service (SaaS) business than pricing strategy.” I totally agree and experimenting is a key piece of pricing strategy. Testing things like how price is displayed, amount to charge, and how often is all part of the puzzle.

This post will walk you through our price test: how we answered each of these questions by setting it up in Optimizely, adding experiment details into Salesforce, and what we learned so you can run A/B experiments on your price too.

How My Startup Achieved Huge Business Growth By A/B Testing

Keep It Simple

As a young marketer, I am always looking for that giant growth opportunity, one that is going to wow the Board of Directors, or my CEO. Oftentimes, we as marketers want to immediately turn to the idea of something completely fresh—an entirely new campaign or a new tool we think will give us an edge over our competitors. More often than not however, the big changes we are looking for are actually small hacks that could be found with some simple A/B tests.

comScore Increases New Leads 69% by Adding a Customer Logo


Social proof is a topic talked about frequently in online marketing. It is widely agreed upon that showing off logos of happy customers and testimonials on the website positively affects sales. But how do you best use testimonials to turn more new visitors into leads?

Learn how comScore A/B tested to discover a design that increased leads from product pages by 69%.

1-800-DENTIST Boosts Sign-ups by 23.3%

1800d variation

1-800-DENTIST pairs consumers with dentists in their area through online sign-ups, using a nationwide network of thousands of dental professionals. Upon entering their site, visitors input personal information in a five-step flow to match them with the best local dentist. Challenge: 1-800-DENTIST is no stranger to A/B testing. Last year, their product team used Optimizely […]

71 A/B Testing Ideas

test all the things!

Often times the hardest part of A/B testing is determining what to test in the first place. After having worked with thousands of customers who do A/B testing every day, one of the most common questions we still hear is, “Where do I begin?”

Conveniently, website testing inherently generates more questions than it answers. Your first test can lead to a whole litany of follow-up tests and iterations. For when you’ve exhausted all of those, or if you’re just getting started, here are 71 ideas (some more serious than others…) for testing your website.

How to Redesign Your Website Redesign


Welcome back to Conversion Rate Optimism, Jeff Blettner,  a web designer and conversion optimization specialist at Formstack. Having just completed a complete redesign of formstack.com, Jeff spoke with me about the role AB testing tools played in the process. Optimizely: How big of a role did A/B testing – actually doing it, or knowing you were going […]