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customer pain points

How to find customer pain points using customer experience data

How to find customer pain points using customer experience data

Your business exists to fulfill particular needs. Some customers need your product or service to alleviate whatever physical, social, economic or other perceived issue beholds them. Every business sells a solution to solve a problem. Not all customer problems are equal, however, many businesses that offer stellar solutions to huge, real-world issues fail. Why? “Cost […]