As a retailer, you’re quite familiar with calls to personalize your site in order to optimize the customer experience and supercharge sales. Read on for statistics that highlight both the opportunities and challenges in online retail, along with best practices and tips for how to address them.
In an increasingly challenging and fast-moving retail environment, organizations are looking for every opportunity to reduce cost and risk while improving the end-to-end customer experience.
Given the disruption created by online pure players, how can traditional retailers maximize the value of the multi-channel model of customer engagement and also gain new levels of agility and innovation, from introducing new products through to marketing?
If you’re an ecommerce business owner and want to increase your conversion rates and profits you’re in the right place. In this post you’ll learn how to increase your ecommerce conversions using exit intent polls and a proven process for optimization.
First let’s learn the mindset you need to grow your ecommerce business.
As the Senior Retail Customer Success Manager at Optimizely, it’s my job to understand what is most impactful to my clients’ businesses and how to achieve their goals. Through working with many brands on their e-commerce sites, I’ve seen first-hand how companies are staying on their toes in the evolving marketplace and growing revenue as a result: by optimizing all aspects of their site through testing and personalizing.
The average consumer visiting a website has an attention span of 8 seconds. Put another way, you have 8 seconds to capture someone’s attention when they land on site. Besides compelling content, great photography and snappy headlines, there are a number of other factors that contribute to the rate at which your site converts browsers into buyers. In this infographic, we share 30 ideas to increase your retail store’s e-commerce conversion rate by removing friction from key areas like landing pages, homepage and checkout funnel.
Ever-changing consumer preferences and online shopping behaviors present a challenge that many leading retail businesses are tackling with optimization strategies.
In light of today’s kick-off at eTail West, we’re sharing 5 retail case studies from Revolve, Sony, Trunk Club, Blu Dot, and Smartwool that reveal how retailers are using Optimizely to increase revenue and e-commerce conversion rate.
If you’re running a successful e-commerce store, you’d already have staked out multiple marketing channels – email marketing, PPC ads, social media content, retargeting, YouTube videos. But have you considered running a referral program?
Let’s go through the process of optimizing a referral program to maximize profitability and brand awareness.
As every online retailer knows, Black Friday and Cyber Monday are two of the busiest shopping days of the year. Using A/B testing and CRO to improve your e-commerce site is the key to maximizing your sales during these retail holidays.
Here at Optimizely we have the opportunity to work with some of the top e-commerce companies in the world, including Sony, Microsoft, Asics, Trunk Club, and Spreadshirt. Over the years they have run hundreds of A/B tests on their sites to increase sales and conversions and they’ve shared many of their learnings & insights with us.
The last weekend in November is the biggest shopping weekend of the year -hands down. The competition during this weekend is extremely high, and many retailers are unsure of how to optimize their customers’ experiences. We hosted a Twitter chat with online retail experts to discuss what retailers can do to capitalize on high traffic from Black Friday and Cyber Monday and what pitfalls they should avoid during the holiday shopping rush. Our guests included Linda Bustos, author of the new ecommerce blog, Ecommerce Illustrated and Get Elastic, the ecommerce blog operated by Elastic Path.
E-commerce is a challenging industry; a saturated market and mass availability of goods to consumers means that successfully capturing customers has become less about the products you offer and more about the experience you deliver to each user.
In this post, we’ll share tips sourced directly from our community of optimizers about how to best optimize your e-commerce experience for every funnel stage, across every device, taking into account both conversion best practices and design guidelines.