Today, customers have higher expectations than they ever have before. A recent IBM Institute survey reported that 76% of consumers expect organizations to understand their individual needs, meaning it is increasingly important for companies to be pushing the envelope of how they’re connecting with their customers on an individual basis. Competition is also fiercer than […]
While there are encouraging signs of growth and maturity, the 2016 State of Conversion Optimization report from ConversionXL shows there are still areas of opportunity to establish conversion rate optimization as a mainstream marketing practice.
In this year’s survey, we asked 722 respondents 48 questions about who they are, where they work, and how they optimize. We got the inside scoop on what optimizers make in salary, what their biggest challenges are, and what their testing programs are like.
Many companies, even in this increasingly data-driven marketplace, still unfortunately succumb from time to time to what we call the “HiPPO Syndrome” (Highest Paid Person’s Opinion), allowing decisions to be made according to highest ranking stakeholder’s experience rather than the data.
If you don’t take the time to source test ideas from all corners of your organization, you’re running the risk of never uncovering your next big win, or never solving points of friction that are stopping visitors from converting on your site or mobile app.
Here’s how to create an idea submission competition from start to finish, including downloadable templates!
If you like bold strategies and aren’t afraid to try something new, you’re in the right place.
We recently asked experts from top companies around the globe to share one unexpected tactic that has propelled their testing program to success. In the first of a two-part series, here are four fearless pieces of advice from testers at Visa, Wiley, TripAdvisor, and Move, Inc.
The 2015 CRO Report by eConsultancy is essential reading for anyone connected to the growing field of A/B testing and CRO. Now in its 7th year, this acclaimed industry report created in association with RedEye has had over 6,000 UK businesses participate.
In this post, we’ll reveal the key findings, dig into what optimization practitioners cited as their biggest challenges and opportunities in 2015 and suggest tips for overcoming them.
Parental leave as an employee benefit is a topic of frequent discussion these days, and is a conversation spurred on by policy announcements this summer from technology leaders Netflix, Microsoft, and Adobe. Lack of access to paid maternity and paternity leave is a serious problem affecting parents in the United States across industries, geographies, and socioeconomic classes.
We believe that adequate, equitable parental leave is a movement we all have a responsibility to take part in. To that end, we want to share exactly how, in 2014, we laid the groundwork for increasing leave for new parents at Optimizely from 6 to 17 weeks.
How do you create a world-leading optimization team? One that you can trust to consistently deliver ROI year after year? Dedicated internal CRO teams are becoming increasingly common within businesses. As more and more companies adopt the testing culture, they start to ask the same questions:
– Where should we start testing?
– What happens when tests start losing?
– Is there an “optimization ceiling”? When is it reached?
– How do you prove a testing program’s value over time?
Online survey tools are essential for collecting qualitative feedback from your visitors and users, coloring in the full picture of what you know about their behavior from website analytics. To determine whether you’re addressing their pain points, test changes to your checkout funnel informed by online survey feedback. Learn how Teespring diligently captured customer feedback to uncover a double-digit conversion increase from a straightforward change.